Note! The occupational safety and health e-service is only intended for requesting the documents listed below. If you need help in other matters concerning employment relationships or working conditions, please contact the
occupational safety and health authority’s telephone service, tel. +358 295 016 620.
In the occupational safety and health e-service, you can ask the occupational safety and health authority for help in obtaining the following documents from the employer:
- a written lay-off certificate
- pay calculation
- information on completed working hours (working hours records)
- annual holiday pay calculation
- annual holiday report
- written details of the principal terms and conditions of employment (can no longer be requested after an employment relationship has come to an end)
- written account of the grounds on which the variable working hours meets the labour needs of the employer (cannot be requested after an employment relationship has come to an end)
- written answer on the possibility of extending the regular working hours specified in the employment contract or the duration of the employment contract (can no longer be requested after employment has come to an end)
- written report on the grounds for the termination of employment contract (cannot be requested if an employment relationship is still valid)
- a certificate of employment (cannot be requested if the employment relationship is valid)
If you are in a public-service employment relationship, you can request the following documents through the e-service:
- information on completed working hours (working hours records)
- annual holiday pay calculation
- annual holiday report.
If you encounter problems, you can contact your trade union if necessary. If you are not a member of a trade union, you can contact the legal aid office.
Proceed as follows
Log in to the Occupational Safety and Health e-service with online banking codes or a mobile certificate. Follow the instructions provided by the service. If necessary, you can request several documents with one enforcement request, but they can only apply to one employer and location. If you need documents from several employers or from different locations of the same employer, submit separate enforcement requests for each.
Log in to the e-service
Information provided through the e-service is stored in the occupational safety and health authority’s case management system and/or the enforcement information system, and the information can be used in the occupational safety and health authority’s supervisory activities.
How will the case progress?
An enforcement request in an employment relationship case will be processed within two weeks after it has been received by the occupational safety and health authority. In the e-service, you can see how the matter is progressing.
Need help?
If you need help submitting an enforcement request, contact the occupational safety and health authority’s telephone service, tel. +358 295 016 620.
If you need help with Suomi.fi e-Identification, see Instructions and support for using Suomi.fi. More information on Suomi.fi e-Identification.